Privacy Policy and General Terms
Between Laurent Georget, who can be reached by email by clicking on the contact form accessible from the home page of the website. Hereinafter, the “Seller” or the “Company”.
On the other hand,
And the natural or legal person making the purchase of products or services of the Company, hereinafter “the Buyer”, or “the Customer” On the other hand, It has been suspended and agreed what follows :
PREAMBLE
The Seller is a publisher of training products and services exclusively for consumers, marketed through its website www.mytreeof.life
The Seller also offers wellness support services organized through remote consultations. The list and description of the goods and services offered by the Company can be viewed on the aforementioned website.
Article 1: Subject matter
These General Terms and Conditions of Sale govern the rights and obligations of the parties in connection with the online sale of the products and services offered by the Seller.
Article 2: General provisions
These General Terms and Conditions of Sale (GTC) apply to all sales of products and services made through the Company’s website and form an integral part of the contract between the Buyer and the Seller. The Seller reserves the right to modify them at any time by publishing a new version on its website. The GTC in force on the day of payment (or the first payment in case of multiple payments) of the order shall apply. These GTC can be consulted on the Company’s website at the following address: www.mytreeof.life.
The Customer declares that he/she has read these General Terms and Conditions of Sale and, if applicable, the Special Terms and Conditions of Sale for a Product or Service in full and accepts them without qualification or reservation. The Customer confirms that he/she has received the necessary advice and information to ensure that the offer meets his/her needs. The Customer declares to be legally competent under French law or to validly represent the natural or legal person for whom he/she undertakes. Unless proven otherwise, the information recorded by the Company shall be considered as proof of all transactions.
Article 3: Price
The prices of the products sold through the Internet sites are expressed in euros without VAT and are precisely specified on the pages describing the products. The Company reserves the right to modify its prices at any time for the future. The telecommunication costs required to access the Company’s websites shall be borne by the Customer.
Article 4: Conclusion of the online contract
The Customer must follow a series of steps specific to each product and service offered by the Seller in order to place his order. However, the steps described below are systematic:
– Information about the essential characteristics of the product;
– Selection of the Product, its options if any, and indication of the Customer’s essential data (identification, address, etc.);
– Acceptance of these General Conditions of Sale.
– Verification of the components of the order and, if necessary, correction of errors.
– Compliance with the payment instructions and payment for the Products.
– Delivery of the products. The Customer will then receive by e-mail a confirmation of payment for the order and an acknowledgement of receipt of the order confirming it. Upon request, he will receive a copy of these general conditions of sale in pdf format. For the delivered products, the delivery will be made to the address indicated by the customer. For the proper execution of the order and in accordance with Article 1316-1 of the Civil Code, the Customer undertakes to provide his true identification.
– The seller reserves the right to refuse the order, for example, in the case of unusual requests made in bad faith or for other legitimate reasons.
Clause 5: Products and services
The essential characteristics of the Goods and Services and their respective prices shall be made available to the Buyer on the Company’s websites. The Customer acknowledges having received a detailed list of the delivery costs and the payment, delivery and execution terms of the Contract. The Seller undertakes to fulfill the Customer’s order only within the limits of available product stocks. Otherwise _
the Seller shall inform the Customer thereof. This contractual information is detailed and written in English. Under French law, they are the subject of a summary and confirmation during the validation of the order. The parties agree that the images or photographs of the products offered for sale have no contractual value. The validity period of the offer of the Products as well as their prices are indicated on the Company’s websites, as well as the minimum duration of the contracts offered when they relate to a continuous or periodic supply of Products or services. Except for special conditions, the rights granted herein are granted only to the natural person who signs the order (or to the person who is the owner of the e-mail address provided). In accordance with the law on compliance and hidden defects, Seller will refund or exchange defective Products or Products that do not conform to the Order. The refund can be requested in the following way: by sending a simple e-mail requesting a refund within the time limit provided for this purpose.
Article 6: Retention of title clause
The products remain the property of the Company until full payment of the price.
Article 7: Delivery terms
The products will be delivered in electronic form within 48 hours after confirmation of payment. In the event of a delay in delivery beyond the control of the Seller (incorrect information provided by the Customer in the email address, computer error), the Customer must first notify the Seller via the contact form on the website.
Article 8: Payment
Payment is due immediately after the order is placed, even for pre-orders. The Customer may pay by credit card, by PayPal, WeChat or Alipay if this option is available. Cards issued by banks must be international bank cards (Mastercard or Visa). Secure online payment by bank card is carried out by our payment provider. The information transmitted is encrypted by PayPal. Once the customer has initiated the payment, the transaction will be debited immediately after verification of the data. In accordance with Article L. 132-2, the commitment to pay by card is irrevocable. By communicating his bank details during the sale, the customer authorizes the seller to charge his card for the amount corresponding to the price indicated. The Customer confirms that he is the legal owner of the card to be charged and that he is legally entitled to use it. In case of error or impossibility to charge the card, the sale will be immediately canceled by right and the order will be canceled.
In the event that the Customer pays for his order in several monthly installments and, despite reminders from the Seller, fails to pay in full, after six months from the date on which the attempt to debit the last monthly payment failed, the Customer will definitively lose access to his digital product, without the slightest possibility of requesting a refund of the amounts already paid to the Seller.
If he wishes to resume his program in the future, the customer will have to pay back the entire program.
Article 9: Withdrawal Period
The regulations exclude from the statutory withdrawal period the “supply of audio or video recordings or of computer software, provided that the delivered data carriers have been unsealed by the consumer.” The buyer thus waives his right of withdrawal.
Nevertheless, according to Article L. 121-20 of the Consumer Code, the consumer has a period of fourteen days to exercise his right of withdrawal without giving any reason and without paying any penalty, except for the return shipping costs, if this is expressly stated on the product or service page. “The period referred to in the preceding paragraph shall commence upon receipt of the goods or acceptance of the offer for the provision of services”. The right of withdrawal may be exercised by contacting the Company as follows: by a simple email indicated on the contact page of each website.
In case of exercise of the right of withdrawal within the aforementioned period, only the price of the purchased good(s) and the shipping costs (if applicable) will be refunded, the return shipping costs will be borne by the Customer.
Article 10: Complaints
The Buyer may submit any complaint by contacting the Company through the following contact details, by sending a simple email with his complaint request through the form on the contact page of the relevant website.
Article 11: Intellectual Property Rights
Trademarks, domain names, products, software, images, videos, sound recordings, texts or, more generally, any information subject to intellectual property rights are and shall remain the exclusive property of the Seller. No assignment of intellectual property rights is made by these GCS. Any total or partial reproduction, modification or use of these goods, for any reason whatsoever, is strictly prohibited.
Article 12: Force Majeure
The performance of Seller’s obligations under this Agreement shall be suspended if any fortuitous event or force majeure occurs that prevents performance. The Seller shall inform the Customer as soon as possible of the occurrence of such event.
Article 13: Invalidity and amendment of the contract
The invalidity of one of the provisions of the present contract shall not entail the invalidity of the other provisions, which shall remain in force between the parties. Any amendment to the contract shall be valid only after a written and signed agreement between the parties.
Article 14: Protection of personal data
The information collected on all forms of the Company will be stored in an electronic file, which will be used for the following purposes.
– Subscription to Mytreeof.life mailing lists – Access to exclusive content – Receipt of free and commercial offers from the Company and its partners
They are kept for a maximum period of 10 years if you are a customer and are deleted after 6 months if you do not show interest in our communications. They are reserved for the internal use of the company and accessible only to it. The data is stored by Ionos, a company based in the Germany that has developed an efficient newsletter service in compliance with European data protection regulations.
By agreeing to these general terms and conditions of sale, you consent to our collection and use of this data for the performance of this contract.
Data collection is possible only if, after entering his email address, the user indicates his consent to receive communications from the company by clearly ticking a box that allows subsequent contact. This action means that you agree to receive our communications.
In accordance with the Data Protection Act of January 6, 1978, you have the right to request, access, modify, oppose and correct the personal data concerning you.
You can unsubscribe from our mailing lists at any time. To do so, you only need to click on the link at the bottom of each email or contact the data controller (the company) via the contact form on the website or by RAR letter, providing us with the information necessary to identify you (first name and email address).
We perform traffic tracking on all our websites. For this purpose, we use tools such as Google Analytics, Facebook Tracking, autoresponders and the use of cookies.
Article 15 Limitation of liability clause
The Seller cannot be held liable for any direct or indirect damage caused to the User’s device when accessing the www.mytreeof.life website due to the occurrence of an error, incompatibility or abnormal use.
The seller declines any responsibility for any misinterpretation of the advice given within the framework of its products, services and publications, regardless of their support, which are only an accompaniment of well-being and are not intended to replace a decision. in medical or psychological care.
The seller declines any responsibility for possible errors, updates or other technical problems that could prevent the user from accessing the website www.mytreeof.life, as well as the hosting company of the partner training.
However, he undertakes to take all necessary measures with the hoster so that the user can regain access to his product as soon as possible.
The Seller reserves the right to change the hosting platform for its digital products without prior notice and declines any responsibility for the consequences that such a change may have for the User. The User will receive the access codes for the new platform by email.
Article 16: Applicable law
All clauses contained in these General Terms and Conditions of Sale, as well as all purchase and sale transactions referred to therein, shall be governed by the laws of Singapore.
Our general conditions of sale have been drawn up on the basis of a free sample that can be downloaded from the website http://www.mytreeof.life/.
